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Delivery readiness · Built by dealership veterans

Every delivery, ready before the customer walks in.

Customers check in from their phone 48–72 hours before pick-up — licenses, insurance, trade-in title and payoff, payment method — and your team sees exactly what's missing. Less waiting on delivery day, more time for F&I.

No sign-up for the demo · No app for your customers · Priced per store

The problem

Delivery day burns hours nobody gets back.

Missing paperwork

The insurance card, the title, the lien release — chased on delivery day while the customer waits.

Unconfirmed pick-up times

Customers who never confirmed. Co-buyers who don't show. The delivery slides to tomorrow.

F&I gets the deal too late

A rushed menu and no time for a real conversation with a worn-out customer.

Delivery day: without vs. with MyVehiclePickup

Illustrative example

Without

  1. Customer arrives — the deal jacket isn't ready
  2. Insurance card missing — call the agent
  3. Co-buyer called in from work to sign
  4. F&I rushed — menu skipped

With MyVehiclePickup

  1. 48–72 hours ahead: documents collected on their phone
  2. Desk and F&I see a green deal before arrival
  3. Customer walks straight to F&I
  4. Keys handed over

41 minutes

less time at the dealership

for buyers who completed more than half their purchase online

Source: Cox Automotive 2025 Car Buyer Journey Study, via Digital Dealer (Jan 2026)

How it works

Three steps. Zero showroom surprises.

  1. 01

    Salesperson sends a link

    One tap sends a secure check-in link by text or email as soon as the deal is agreed.

  2. 02

    Customer checks in on their phone

    A 5-minute mobile check-in in your branding. No app, no login, no passwords.

  3. 03

    Managers see what's missing

    A color-coded delivery-readiness calendar shows every delivery — and what to follow up on.

Product walkthrough

Watch a delivery get ready.

Watch a customer check in, then see how your team knows the car is ready.

Who built this

Built by dealership people — not just programmers.

MyVehiclePickup was designed by auto industry veterans who've worked the sales floor, the F&I office and the delivery lane — not a tech team guessing at how a rooftop runs.

We know the desk, the deal jacket and the we-owe. Every question in the check-in is there because we've watched a delivery stall without it.

  • “The title's at home in a drawer.”

    We've chased that title.

    Customers upload the trade title days ahead, and any payoff or lien release is flagged before it slows down the deal.

  • “I brought a personal check.”

    We've seen that check.

    Cash buyers are told up front to bring certified funds and confirm it before pick-up, which helps avoid last-minute surprises.

  • “The co-buyer's at work.”

    We've waited on that signature.

    Customers tell you whether every buyer will be there, so your team can plan signatures ahead.

  • “Nobody confirmed the time.”

    We've had that no-show.

    Every customer confirms their pick-up time. Anyone who hasn't is flagged for follow-up.

Features

Built for how deliveries
actually happen.

Designed by people who've worked the desk and the F&I office. Every piece is there to get the deal jacket complete early, keep salespeople selling, and give managers one place to see what's left.

Branded customer check-in

Give customers a polished check-in experience with your store name, colors, and salesperson front and center.

Document & photo capture

Capture license, insurance, registration, title, and lien-release documents straight from the customer's phone.

Delivery readiness at a glance

Custom rules automatically show which deliveries are ready, need attention, or are blocked.

Needs-scheduling queue

Keep every customer who hasn't confirmed a pickup time in one actionable list.

Store delivery calendar

See every scheduled delivery in a weekly view, color-coded by readiness.

Automatic salesperson routing

Route each customer check-in to the right salesperson and manager automatically.

F&I conversation insights

Optional customer questions surface useful talking points around driving, ownership, and protection needs.

Deal-prep summary

Generate a printable, emailable summary so the desk, F&I, and delivery team know exactly where the deal stands.

Role-based staff access

Give salespeople, managers, F&I, and admins the right access for their role.

ROI calculator

Run the numbers with your own store.

Plug in your figures. We don't assume anything you don't enter.

$
Monthly investment

$399

$399 × 1 store

Estimated monthly value

$600

Added F&I gross, plus about 50 staff hours saved

Estimated return

1.5×

Estimated monthly value ÷ monthly investment

This is an estimate calculated only from the numbers you entered. It is not a promise of results; actual outcomes depend on your store, team and customers. Excludes the one-time setup fee.

Security & compliance

Built with the FTC Safeguards Rule in mind.

MyVehiclePickup is designed to support your dealership's information-security program. It isn't legal advice or a guarantee of compliance — your compliance team stays in charge.

  • Private document storage

    Customer documents are stored privately and only shown to signed-in staff.

  • Role-based access

    Staff see the stores and records their role allows — nothing more.

  • Full audit trail

    Every view, upload and change is logged with the person and time.

  • Automatic deletion

    Documents are deleted after the number of days you set.

  • No SSNs. No bank numbers.

    The check-in never asks for Social Security or bank account numbers.

Integrations

Start without an integration project.

MyVehiclePickup works on its own today, so a store can launch without touching its CRM or DMS — send the link, and your team sees readiness right away.

Native CRM and DMS integrations are coming next — founding dealers help decide which ones come first.

  • Coming next

    CRM

    Start check-ins from the deal record.

  • Coming next

    DMS

    Pull buyer and vehicle details automatically.

  • Coming next

    F&I menu

    Send conversation starters to your menu.

Pricing

Simple pricing, per store, per month.

One plan per rooftop, everything included — designed to pay its way in delivery-day hours and F&I conversations. Run your own numbers in the ROI calculator.

Everything included

MyVehiclePickup

One plan per store. Everything included.

$399/ store / month

+ $999 one-time setup per store

Founding dealers: setup fee waived.
  • Branded customer check-in
  • Document & photo capture
  • Delivery readiness (red / yellow / green) with custom rules
  • Needs-scheduling queue
  • Store delivery calendar
  • Salesperson routing
  • F&I conversation insights
  • Deal-prep summary (print / email PDF)
  • Role-based staff access
  • Activity log
  • Automatic document deletion

Dealer groups

Volume pricing for groups with 5+ stores.

Custom

  • Everything in MyVehiclePickup
  • Volume pricing for 5+ stores
  • Group-wide readiness view
  • Per-store access controls
  • Integrations (as they launch)
Talk to us

Founding Dealer Program

Preferred terms for founding dealers.

Founding dealers get our best terms and the closest working relationship with our team — from the first delivery onward.

Become a founding dealer
  • $999 setup fee waived

    No one-time setup fee at any of your stores.

  • Locked-in founding pricing

    Your founding per-store price stays locked in.

  • Priority onboarding

    First in line for setup, training and go-live support.

  • A direct line to the product team

    Talk directly with the people building the product.

  • Influence over which integrations come first

    Your input decides which CRM, DMS and F&I integrations ship first.

FAQ

Questions dealers ask first.

Give delivery day back to your team.

Built by dealership people, for the desk, the F&I office and the delivery lane. Click through the live demo in two minutes, or see how delivery readiness would work at your rooftop.